Terms and Conditions of Sale
The present website www.skreenlock.com ("Site") is published by the company SKREENLOCK SAS, with a capital of 1000€, registered with the Auxerre Trade and Companies Register under number 933 694 564, intra-community VAT number FR57933694564, whose registered office is located at 60 Avenue de Paris - 89470 MONETEAU - FRANCE, and can be contacted at the following details:
by phone: +33 373 53 10 03 or by email: info@skreenlock.com.
GENERAL PROVISIONS
Purpose of the GTC. The GTC are exclusively applicable to the online sale of products on the Site, which is freely accessible to all internet users.
Scope of application of the GTC. The GTC exclusively govern online sales contracts for SKREENLOCK products to buyers who qualify as consumers ("BUYER") and, together with the online order, constitute the contractual documents enforceable against the parties, to the exclusion of all other documents, prospectuses, catalogues or product photographs which are for informational purposes only. The GTC are exclusively applicable to products delivered to the BUYER established in France and Europe. The GTC are written, as are all contractual information mentioned on the Site, in French.
Availability and enforceability of the GTC. The GTC are made available to the BUYER on the Site where they can be consulted directly. The GTC are enforceable against the BUYER, who acknowledges, by ticking a box provided for this purpose, having read and accepted them before placing an order. Validation of the order by its confirmation constitutes adherence by the BUYER to the GTC in force on the day of the order, which are kept and reproduced by SKREENLOCK.
Modification of the GTC. SKREENLOCK reserves the right to modify the GTC at any time. In the event of modification of the GTC, the applicable GTC are those in force on the date of the order, a dated copy of which can be provided to the BUYER upon request.
Clauses of the GTC. The nullity of a contractual clause does not entail the nullity of the GTC. The temporary or permanent non-application of one or more clauses of the GTC by SKREENLOCK shall not constitute a waiver on its part of the other clauses of the GTC, which continue to produce their effects.
PRODUCTS
Features. The products offered for sale in the catalogue published on the Site are each subject to a description mentioning their essential characteristics. The photographs illustrating the products do not constitute a contractual document.
User manual. The method of use of the product, if it is an essential element, is mentioned in the electronic catalogue or at the latest upon delivery.
Compliance. The products comply with the regulations in force relating to the safety and health of individuals, fair commercial transactions, and consumer protection at the time of their placing on the market.
Stock availability. Products are offered and delivered within the limits of available stock. In the event of unavailability of the ordered product, SKREENLOCK immediately informs the BUYER and may offer an equivalent product of similar quality and price or, failing that, a voucher for the amount of the order usable for any future order. In the event of disagreement from the BUYER, SKREENLOCK will refund the sums paid within 30 days. Apart from the refund of the price of the available product, SKREENLOCK is not liable for any cancellation compensation, unless the non-performance of the contract is personally attributable to it.
PRICE
Selling price. The selling prices are indicated, for each of the products listed in the electronic catalogue, in euros, all taxes included, excluding delivery and transport costs mentioned before order validation and charged additionally. The amount due by the BUYER is indicated on the order confirmation page. The selling price of the product is that in force on the day of the order. The selling price of the products does not include shipping costs charged in addition to the price. In the event of a price promotion, SKREENLOCK undertakes to apply the promotional price to any order placed during the period of the advertisement made for the promotion.
Modification. SKREENLOCK reserves the right to modify its prices at any time, while guaranteeing the BUYER the application of the price in force on the day of the order.
Costs. Additional transport, delivery or postage costs, of which the BUYER was aware before ordering, are set on the order form.
OFFER
Scope. Online sales offers presented on the Site are reserved for BUYERS residing in France and Europe.
Duration. Online sales offers presented on the Site are valid, unless otherwise specified, as long as the products appear in the electronic catalogue and within the limits of available stock.
Acceptance. Acceptance of the offer, the GTC and the privacy policy by the BUYER is validated, in accordance with the double-click process, by confirmation of the order.
ORDER
Steps for concluding the contract. To place an order, the BUYER, after filling their virtual cart by indicating the selected products and desired quantities, then clicks on the "Order" button and provides information relating to delivery and payment method. Before clicking on the "Confirm order" button, the BUYER has the opportunity to check the details of their order and its total price and to return to previous pages to correct any errors or potentially modify their order. Confirmation of the order entails acceptance of the GTC and forms the contract. An email acknowledging receipt of the order and its payment is sent by SKREENLOCK as soon as possible.
Order modification. Any modification of the order by the BUYER after confirmation of their order is subject to acceptance by SKREENLOCK. SKREENLOCK reserves the right to make modifications to the ordered product that are related to technical evolution.
Order validation. SKREENLOCK reserves the right to refuse any order for legitimate reasons and particularly if the quantities of products ordered are abnormally high for buyers who are consumers.
CONTRACT
Conclusion. The sales contract is formed at the moment the BUYER sends confirmation of their order.
Archiving and proof. Communications, order forms, and invoices are archived on a reliable and durable medium to constitute a faithful and durable copy. These communications, order forms, and invoices can be produced as proof of the contract.
Resolution. The order may be cancelled by the BUYER by registered letter with acknowledgment of receipt or by a writing on another durable medium in the event of: (i) delivery of a product that does not conform to the declared characteristics of the product; (ii) delivery exceeding the deadline set in the order form or, in the absence of such a date, within thirty (30) days following the conclusion of the contract, after SKREENLOCK has been enjoined, in the same manner and without result, to make the delivery within a reasonable additional period; (iii) a price increase that is not justified by a technical modification of the product imposed by public authorities. In all these cases, the BUYER may demand reimbursement of the deposit paid plus interest calculated at the legal rate from the date of receipt of the deposit.
The order may be cancelled by SKREENLOCK in the event of: (i) the BUYER's refusal to take delivery; (ii) non-payment of the price (or the balance of the price) at the time of delivery. In all these cases, the deposit paid upon order remains acquired by SKREENLOCK as compensation.
PAYMENT
Due date. The full price is due after order confirmation.
Payment security. The Site is equipped with an online payment security system allowing the BUYER to encrypt the transmission of their banking data.
Late payment. Any sum not paid by the due date will bear interest at the legal rate, without prior notice.
Retention of title clause. SKREENLOCK remains the owner of the sold products until full payment of the price, and the BUYER undertakes, as long as ownership has not been transferred to them, to take all necessary precautions for the proper preservation of the products.
DELIVERY
Definition. Delivery means the transfer of physical possession or control of the goods to the BUYER.
Delivery time. SKREENLOCK undertakes, in accordance with the delivery deadline indicated on the Site for each product, to deliver the products within 30 days of receiving the order.
Delivery delay. When the ordered product is not delivered by the date or at the end of the period mentioned on the order form, the BUYER may, after having unsuccessfully enjoined SKREENLOCK to fulfill its delivery obligation within a reasonable additional period, terminate the contract by registered letter with acknowledgment of receipt or by a written document on another durable medium.
Place of delivery. Products are delivered to the address indicated by the BUYER on the order form.
Delivery methods. Delivery is made by direct handover of the product to the BUYER or, failing that, by SKREENLOCK sending a notice of availability to the BUYER. Within fifteen (15) days from the notice of availability, the buyer must collect the ordered product. In the absence of collection within the indicated period, SKREENLOCK may, after formal notice to the BUYER remaining without effect, proceed with the collection, automatically terminate the order and retain the deposit paid as compensation. When the product is delivered to the address indicated on the order form by a carrier, it is the BUYER's responsibility to check the condition of the delivered product in the presence of the delivery person and, in the event of damage or missing items, to make reservations on the delivery note or on the transport receipt, and possibly to refuse the product and notify SKREENLOCK.
Product conformity. If the product does not conform to the order, the BUYER must send a complaint to SKREENLOCK in order to obtain a replacement of the product or, if applicable, the cancellation of the sale.
Product unavailability. In case of unavailability of products for delivery, SKREENLOCK may offer an equivalent product in terms of quality and price.
Delivery failure. A total failure to deliver automatically leads to the termination of the sales contract.
Delivery and transfer of risk. The risks of loss or damage to the goods are transferred to the BUYER when he, or a third party designated by him, takes physical possession of the goods, regardless of their nature. The product, which is delivered to the BUYER by a carrier chosen by SKREENLOCK, travels at SKREENLOCK's risk. The product, which is delivered to the BUYER by a carrier chosen by him, travels at the BUYER's risk from the handover of the goods to the carrier.
Transfer of ownership. From the delivery date indicated on the order form, ownership of the product is transferred to the BUYER, except in cases where full payment of the price has not been received upon order.
LEGAL GUARANTEE OF CONFORMITY AND GUARANTEE AGAINST HIDDEN DEFECTS
Information for the BUYER. All products supplied by SKREENLOCK benefit from the legal guarantee of conformity provided for in articles L. 217-4 et seq. of the Consumer Code.
Implementation of the legal guarantee of conformity. SKREENLOCK is obliged to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. It is also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when this was its responsibility under the contract or was carried out under its responsibility. To be in conformity with the contract, the goods must: (i) be fit for the purpose usually expected of similar goods and, where applicable: (a) correspond to the description given by SKREENLOCK and possess the qualities that it presented to the buyer in the form of a sample or model; (b) present the qualities that a BUYER can legitimately expect given the public statements made by SKREENLOCK, by the producer or by its representative, particularly in advertising or labeling; (ii) or present the characteristics defined by mutual agreement by the parties or be fit for any special purpose sought by the BUYER, brought to the attention of SKREENLOCK and which the latter has accepted. The action resulting from the lack of conformity lapses after two (2) years from the delivery of the goods.
RESPONSIBILITY
Exemption from liability. SKREENLOCK's liability cannot be invoked in the event of non-performance or improper performance of the contract due either to the actions of the BUYER, or to the insurmountable and unforeseeable act of a third party to the contract, or to force majeure.
Product safety defect. In the event of damage caused by a product safety defect, the BUYER must seek the liability of the manufacturer identifiable from the information mentioned on the product packaging.
RIGHT OF WITHDRAWAL
Conditions, deadline and exercise procedures. If the BUYER signs the contract, they have the right to withdraw, without giving any reason, within fourteen (14) calendar days. The withdrawal period expires fourteen (14) calendar days after the day on which the BUYER, or the third party designated for this purpose, physically takes possession of the last good.
To exercise the right of withdrawal, the BUYER must notify: (i) their name, geographical address, and, when available, their telephone number, fax number, and email address; (ii) as well as their decision to withdraw from the contract by means of an unambiguous statement (for example, letter sent by post, fax, or email, provided that these details are available and therefore appear on the standard withdrawal form). The BUYER can also fill out and submit the model withdrawal form or any other unambiguous statement on the Site, in which case SKREENLOCK will promptly send an acknowledgment of receipt of the withdrawal on a durable medium (for example, by email). For the fourteen (14) calendar day withdrawal period to be respected, it is sufficient to submit the form relating to the exercise of the right of withdrawal before the expiration of this period.
Effects. In the event of withdrawal, SKREENLOCK I will refund all payments received from the BUYER, including delivery costs (with the exception of additional costs resulting from the BUYER having chosen, where applicable, a delivery method other than the least expensive standard delivery method we offer) without undue delay and, in any event, no later than fourteen (14) calendar days from the day SKREENLOCK is informed of the decision to withdraw from the possible contract. SKREENLOCK will proceed with the refund using the same payment method as that used for the initial transaction.
It is recalled that the BUYER's liability, in the event of withdrawal after use of the good(s), is engaged with regard to the depreciation of the good(s) resulting from handling other than those necessary to establish the nature, characteristics and proper functioning of this or these goods. According to the European Commission, these manipulations are those that a consumer can carry out in a store, for the goods offered for sale there.
In the event of withdrawal, the BUYER must return the goods to SKREENLOCK SAS, 60 Avenue de Paris - 89470 MONETEAU - FRANCE, without undue delay and, in any event, no later than fourteen (14) calendar days after the BUYER has communicated their decision to withdraw from the possible contract to SKREENLOCK. This deadline is deemed to have been met if the BUYER returns the ordered goods before the expiration of the fourteen (14) calendar day period. In the event of withdrawal by the BUYER, the BUYER will bear the direct costs of returning the product.
INTELLECTUAL PROPERTY
The elements reproduced on the Site, which are the exclusive property of the publisher, are protected by copyright, trademark law and patent law. Any reproduction and distribution of these elements, without prior written authorization from the publisher, exposes offenders to legal proceedings.
PERSONAL DATA
SKREENLOCK collects the following personal data for the execution of the order: name, first name, email address, postal delivery address, telephone number.
MEDIATION
Prior complaint. In case of a dispute, the BUYER must first contact SKREENLOCK's customer service at +33 373 53 09 33 (non-premium rate number from a landline in mainland France), from Monday to Friday, excluding public holidays, from 10 am to 5 pm or by email (info@skreenlock.com) or postal mail at: SKREENLOCK SAS, whose registered office is 60 Avenue de Paris - 89470 MONETEAU - FRANCE.
Mediation request. In the event of an unsuccessful complaint to the consumer service or in the absence of a response from this service within two (2) months, the BUYER may submit the dispute relating to the order form or these GTC opposing them to SKREENLOCK to a mediator who will attempt, independently and impartially, to bring the parties together with a view to reaching an amicable solution. To submit their mediation request, the BUYER has a complaint form accessible on the mediator's website. The parties to the contract remain free to accept or refuse recourse to mediation, as well as, in the event of recourse to mediation, to accept or refuse the solution proposed by the mediator.
APPLICABLE LAW AND COMPETENT JURISDICTION
Competent Court. Failing an amicable agreement, you may refer any dispute relating to the existence, interpretation, conclusion, performance or termination of the contract, as well as all documents related to this contract, to the court. The competent court shall be that of the BUYER's domicile or that of the place of actual delivery of the goods.
Applicable Law. This contract and the General Terms and Conditions governing it are subject to the law of the country where the BUYER has their habitual residence.
SKREENLOCK SAS, with a capital of €1000, registered with the Auxerre Trade and Companies Register under number 933 694 564, intra-community VAT number FR57933694564, whose registered office is located at 60 Avenue de Paris - 89470 MONETEAU - FRANCE


